Booking: Appointments can be booked online, by phone, or in person. Please book at least 24 hours in advance to ensure availability.
Confirmation: All appointments will be confirmed via email or text message.
Late Arrivals: If you are more than 15 minutes late, we may need to reschedule your appointment to ensure timely service for all clients.
Cancellations: Please notify us at least 24 hours in advance if you need to cancel or reschedule your appointment. Cancellations made with less than 24 hours' notice may incur a fee.
2. Payments
Pricing: All prices are listed on our website and may vary depending on the specific services requested.
Methods of Payment: We accept cash, credit/debit cards, and mobile payment options.
Deposits: For bridal and group bookings, a deposit may be required at the time of booking.
3. Services
Consultations: Free consultations are available for all services. Please request a consultation when booking if needed.
Satisfaction: If you are not satisfied with your service, please notify us before leaving the salon so we can address your concerns.
Health and Safety: Please inform us of any allergies or medical conditions that may affect your service. We adhere to strict hygiene and safety protocols.
4. Bridal and Special Occasion Services
Trials: Bridal trials are highly recommended and can be scheduled in advance.
Travel Fees: On-location services for weddings and events may incur additional travel fees.
Contracts: A signed contract and deposit are required to secure your bridal booking.
5. Gift Cards and Packages
Gift Cards: Available for purchase and can be used for any service. Gift cards are non-refundable and cannot be exchanged for cash.
Packages: Special packages are available and may include a combination of services at a discounted rate. Packages are non-refundable.
6. Privacy Policy
Personal Information: We value your privacy and ensure that all personal information collected is used solely for booking and service purposes.
Data Protection: Your information will not be shared with third parties without your consent.
7. Liability
Damage and Loss: We are not responsible for the loss or damage of personal items during your visit.
Injury: While we take all necessary precautions, we are not liable for any injury sustained during your service unless caused by our negligence.
8. Changes to Terms
Modifications: We reserve the right to update these terms and conditions at any time. Changes will be posted on our website and will take effect immediately.